Summer heat and ATM blues

Summer heat and ATM blues
Originally uploaded by bluepelican.

So its happened again with my local ATM, the blue screen of death! Much and all as it irks me as a user, it drives me incandescent as a designer to think that Banks accept this kind of visible failure which acts as a great billboard outside a closed branch. Reading Kim Vicente's new book on Human Factors, bit of a coffee table book if you're in the trade otherwise a good intro and something those Banking exec's could do with reading. Good one from Courage & Baxter on user requirements (way more hands on than Weigers but with good further refs) which with a bit of luck I'll sneak onto the reading list for next year's interactive media students.